FAQ
Answers to the questions collectors ask most about our limited-edition prints.
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The prints
How is each artwork made?
Every piece starts in Charis Tsevis' signature mosaic style. We collect and curate every element, keep only the ones that work together, then resize, shape and arrange each fragment digitally until the composition is complete.
Why a limited edition?
Each print is hand-signed by the artist and comes with a certificate of authenticity. Editions run from 50 to 150 prints, which keeps every piece exclusive without putting it out of reach. When an edition sells out, no more prints are made.
What are the prints made of?
We print with state-of-the-art giclée technology on eco-friendly, acid-free fine art paper, satin photo paper or cotton canvas. Giclée's wide color range reproduces every nuance of the original, and the prints are made to last.
Care and framing
How do I care for my print?
Keep it out of direct sunlight, away from humidity and away from radiators or other heat sources. Handle it with care, ideally wearing gloves.
Should I frame my print?
Yes, framing is recommended to protect and preserve your print. Avoid touching the printed surface, to prevent scratches or marks. We don't offer framing at the moment.
Ordering and delivery
How do I place an order?
Choose a print in the shop and click "Add to Cart". Review your cart, go to checkout and enter your shipping and payment details. You'll receive a confirmation email as soon as the order is placed.
Are taxes and shipping included in the price?
No. Taxes and shipping are calculated and added at checkout.
How long does delivery take?
Prints usually ship within 1 to 7 days of purchase. With our standard delivery they arrive within 15 days of shipping, depending on where you are, and you'll receive a tracking link to follow the shipment.
Do you ship internationally?
Yes, we ship worldwide. Orders going outside the EU may be subject to additional customs duties or import taxes.
How is the print packed?
Prints are rolled and shipped in a rigid, spiral-wound cardboard tube, sealed against water and humidity to protect them in transit.
Changes, returns and your rights
Can I cancel, change or return my order?
Because every print is made to order, prints are excluded from the statutory right of withdrawal, so please check your order carefully before you confirm it. If you need to change or cancel something, write to studio@tsevis.com right away and we'll do our best; once the order has shipped, changes may no longer be possible. If your print arrives damaged or defective, contact us and we'll help.
What do I own when I buy a print?
Buying a print makes you the owner of the physical print, and you're free to resell it. No other rights are included: reproducing, distributing or publicly exhibiting the artwork requires legal authorization.
Custom sizes and trade
Can I order a custom size?
Yes. Write to studio@tsevis.com with the size you need and we'll do our best to find a solution. Custom sizes may cost extra.
Do you sell wholesale or in bulk?
Yes, for selected prints. If you'd like to buy several prints or become a trade partner, write to studio@tsevis.com and tell us what you have in mind.
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